Ophthalmologists / Optometrists

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Terms and Conditions

All Products supply for orders placed on www.dipyeye.com takes place under Ella Distribution Pte Ltd (herein referred to as ELLA) Terms and Conditions.

The customer ordering products from our website is referred to as the Buyer.

ELLA will only supply Products under these Terms and Conditions.

Most countries allow the import of personal quantities of pharmaceuticals for personal use. Personal quantity is usually 3 months’ worth of supply.

The onus of use, importation and possession of products purchased from ELLA rests on the buyer. Please ensure that you comply with the rules and regulations of the country you live in before ordering our products.

By ordering from our website you acknowledge that you have read, understood and accepted all our Terms and Conditions.

ELLA caters to all customers but is not a wholesale supplier. If you are interested in ordering wholesale quantities or becoming an agent for our products please contact us

The Buyer accepts that they will be fully liable for the use of all Products supplied by ELLA, and confirms that they will only use Products under the guidance of their physician.

The Buyer assumes full responsibility for verifying their personal importation requirements.

The Buyer will be liable to pay for any customs duties or VAT due on import ELLA will not knowingly supply products to countries where they are prohibited by law.

The Buyer confirms that they will hold ELLA free of any and all legal action.

The Buyer confirms that they are of legal age and capacity.

ELLA reserves the right to refuse Orders at its discretion.

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For Terms and Conditions relating to Shipping and Handling, please visit the shipping page of our website.

For Terms and Conditions relating our Refund policy, please visit the refund page of our website.

Any conditions that are not covered in any of the Terms and Conditions published on our website will be determined by ELLA.

All Terms and Conditions will be governed by the laws in effect in Singapore.

ELLA Terms and Conditions are subject to change without notice